Privacy Policy

Arnold AI (“we”, “our”, “us”) is committed to protecting your privacy and handling data responsibly.

1. Information We Collect

We may collect:

Personal details (name, email, phone number)

Business information

Customer data uploaded by clients (contact lists, call data, etc.)

Communication records (including AI call recordings where applicable)

Website usage data (cookies, analytics)

2. How We Use Information

We use data to:

Deliver AI-powered services (caller bots, chatbots, automations)

Facilitate communication and marketing workflows

Improve AI performance and system accuracy

Provide support and service updates

3. AI & Automated Processing Disclosure

By using our services, you acknowledge:

Data may be processed by AI systems and third-party platforms

AI responses are automated and may be inaccurate, incomplete, or inappropriate

AI interactions may simulate human conversation

You are responsible for reviewing and approving outputs

4. Call Recording & Communication Data

Where AI calling systems are used:

Calls may be recorded and stored for training, quality, and service delivery

You are responsible for ensuring appropriate consent disclosures are made to your customers

5. Client Responsibility for Data

You confirm that:

You have lawful consent to upload and use all data provided

You comply with all applicable laws including the Privacy Act 1988 (Cth)

You have permission to contact individuals via phone, SMS, or email

6. Data Sharing

We may share data with:

AI and software providers

CRM and automation platforms

Hosting and infrastructure providers

We do not sell personal data.

7. Data Security

We take reasonable steps to protect data, however:

No system is 100% secure

You acknowledge risks associated with online data transmission

8. Data Retention

We retain data as required to deliver services and comply with legal obligations.

9. Cookies

We use cookies and analytics tools to improve user experience.

10. Access & Correction

You may request access or correction of your data at any time.

11. Contact

📧 [email protected]
📍 NSW, Australia